Written by Team Wizikey
August 27, 2025
A no-jargon PR glossary to align teams on alerts, SOV, sentiment, and Wizikey’s news tracking & media monitoring.
A practical, no-jargon reference for PR, comms, and IR teams. Use this to align briefs, dashboards, and reports across stakeholders. (Lightly opinionated for Wizikey news tracking and Wizikey media monitoring workflows.)
Alert Latency
 Time from a story’s publish time to when your team receives an alert. Lower = better for crisis work.
AI Summary
 Machine-generated brief of a story or cluster (what happened, why it matters, action). Edit before sharing.
Audit Trail
 Record of who created/edited queries, dashboards, and exports—useful for governance and compliance.
Boolean Search
 Logic operators to refine tracking:
Broadcast Monitoring
 Tracking TV/radio transcripts (and, if licensed, clips). Crucial for reputation and regulated sectors.
Byline
 Article authored by your spokesperson/executive; higher prominence than a simple quote.
Category Tracking
 Monitoring broader themes (e.g., “AI in PR,” “fintech regulation”) to spot narrative shifts and opportunities.
Clip / Clipping
 The captured article (or segment) for reporting. In automated systems, used less than “story” or “mention.”
Coverage
 All relevant stories for a brief/period across channels (news, print, broadcast, podcasts, social).
Crisis Alert
 A stricter alert profile for high-risk concepts (e.g., exec name + negative keyword + tier-1 outlet).
Deduplication (De-dupe)
 Collapsing near-identical stories (syndication/wire pickups) into one canonical story to avoid double-counting.
Dashboard (Role-Based)
 A saved view tailored to an audience (CXO / Region / Product / IR) so each group sees what matters to them.
E-Paper / E-Edition
 Digital version of a print newspaper. Often needs licensed access for full text.
Earned Media
 Unpaid editorial coverage (news, features, interviews). Core target of news tracking.
First Mention
 Earliest credible story that triggers downstream pickups. Useful for issue tracing and journalist follow-ups.
Full-Media View
 News + print + broadcast + podcasts + social in one place (what Wizikey media monitoring aims to unify).
Geo-Filtering
 Limiting tracking to countries/regions/languages to reduce noise and reflect market priorities.
Headline Mention
 Your brand/executive appears in the headline or first paragraph. Usually scored as highest prominence.
Impact Score (Custom)
 A composite score combining outlet tier, prominence, sentiment, and potential reach. Define once; reuse.
Investor Relations (IR) Signals
 Coverage that may be price-sensitive or triggers disclosure workflows (see MPM).
Journalist Mapping
 Charting reporters who repeatedly cover your topics; supports pitching and relationship building.
Keyword Set
 Approved list of brand terms, exec names, products, competitors, and category phrases used in queries.
Licensed Content
 Paywalled/print archives accessed via license. Needed for many newspapers and magazines.
LODR
 Listing Obligations and Disclosure Requirements (SEBI). Relevant for India-listed companies.
Lookback Window
 Time range a dashboard/alert evaluates (e.g., last 7/30/90 days).
Material Price Movement (MPM) Alert
 A news-driven signal aligned to SEBI expectations for timely attention to potentially price-sensitive coverage.
Mention
 An occurrence of your entity in a story. Distinguish headline, lead, and body mentions.
Media Monitoring
 Umbrella term covering news tracking plus social, forums/reviews, and podcasts for total brand intelligence.
Metadata (Story)
 Publish time, outlet, author, section, region, language, and URL—fuel for filtering and analytics.
Negative Keyword
 Term you exclude to cut noise (e.g., NOT “jobs” NOT “coupon”). Review weekly.
News Tracking
 Editorial-first monitoring across online news, print/e-paper, and broadcast—often with podcasts. Built for speed + accuracy (alerts, AI briefs, exec notes).
Noise Suppression
 Filters (outlet tier, prominence, language) and de-dupe to keep dashboards readable.
Outlet Tiering
 Quality buckets for outlets (Tier-1/2/3). Affects weighting in SOV/impact.
Owned Media
 Your channels (blog, newsroom). Keep separate from earned in reporting.
Paywalled Source
 Outlet requiring a subscription; often needs licenses to ingest full text.
Pick-Up / Syndication
 Republished versions of a story (wire → local outlets). De-dupe into a canonical.
Podcast Monitoring
 Tracking mentions in show notes/transcripts; clips where available/licensed.
Prominence
 How central your entity is in a story. Common scoring example: headline=3, lead=2, body=1 (define once; stay consistent).
Press Wire / Newswire
 Distribution services (e.g., press releases). Treat as owned/paid; don’t inflate earned impact.
Query (Saved Search)
 Your Boolean expression + filters. Version and name them clearly (e.g., “Brand—Global—EN+HI”).
Reach (Estimated)
 Potential audience based on outlet metrics. Use as a relative indicator, not absolute truth.
Regional Coverage
 Vernacular and local outlets that move sentiment on the ground (critical in India/GCC).
RSS / Feed Ingestion
 A technical method to pull updates; one of many ingestion pipes.
Role-Based Dashboard
 See Dashboard. Key to landing insights with leadership.
Share of Voice (SOV)
 Your share of relevant coverage. Basic:
SOV% = (Your stories ÷ Total relevant stories) × 100
Weighted example (optional):
(Σ your stories × outlet_weight × prominence_weight) ÷ (Σ all stories × weights)
Sentiment
 Tone classification (positive/neutral/negative). Calibrate models with examples from your category.
Spike / Anomaly Detection
 Automatic detection of unusual volume or tone; triggers alerts and briefings.
Source Authority
 A proxy for outlet credibility/influence (tiering + historical performance).
Summary (Executive)
 Short, human-readable explanation (often AI-assisted) answering: what happened, why it matters, what next.
Syndicated Story
 Republished content—see Pick-Up.
Tagging (Entities/Themes)
 Marking stories with people, products, markets, and topics to drive dashboards and digests.
Threshold (Alert)
 Minimum conditions to trigger (e.g., Tier-1 + exec + keyword). Prevents alert fatigue.
Tier-1 / Tier-2 / Tier-3
 Your internal outlet quality ladder. Publish the list.
Time to Alert
 See Alert Latency.
Transcript (Broadcast)
 Text version of a TV/radio segment used for search, summaries, and quotes.
Unique Articles
 De-duplicated count of distinct stories after collapsing syndications/near-duplicates.
UTM Parameters
 URL tags on links in digests/dashboards to attribute traffic in analytics tools.
URL Canonicalization
 Choosing a primary URL among duplicates for consistent counting.
Vernacular Media
 Regional language outlets (e.g., Hindi, Tamil, Arabic). Critical to India/GCC strategies.
Volume
 The count of relevant stories in a period—often split by channel and tier.
WhatsApp Alerts
 Real-time notifications delivered via WhatsApp. Handy for leadership on mobile.
Wire Story
 A newswire piece picked up verbatim by other outlets (see Syndication).
Wizikey News Tracking
 Wizikey’s editorial-first layer: online, print, broadcast, podcasts + real-time alerts and AI summaries.
Wizikey Media Monitoring
 Full-media layer unifying news tracking with social/category views into role-based dashboards.
Why Media Monitoring Tools Are No Longer Optional for PR & Marketing Teams
Media monitoring tools are now essential for PR & marketing—enabling real-time alerts, global insights, and data-driven decisions.
Comparison
•Sep 8, 2025
News Tracking: The Complete 2025 Guide for PR & Communications
News tracking turns media noise into action—discover why it matters and how Wizikey helps PR teams with board-ready insights.
Comparison
•Aug 26, 2025
Top Media Monitoring Tools of 2025
Discover the top media monitoring tools of 2025 to track coverage, manage brand reputation, and gain real-time PR insights.
Comparison
•Aug 6, 2025
Why Media Monitoring Tools Are No Longer Optional for PR & Marketing Teams
Media monitoring tools are now essential for PR & marketing—enabling real-time alerts, global insights, and data-driven decisions.
Comparison
•Sep 8, 2025
News Tracking: The Complete 2025 Guide for PR & Communications
News tracking turns media noise into action—discover why it matters and how Wizikey helps PR teams with board-ready insights.
Comparison
•Aug 26, 2025
Top Media Monitoring Tools of 2025
Discover the top media monitoring tools of 2025 to track coverage, manage brand reputation, and gain real-time PR insights.
Comparison
•Aug 6, 2025
Wizikey saves time by bringing relevant brand mentions from news, blogs, podcasts and other mediums in one place. It provides insights to build better awareness. It is built by communications' professionals who struggled with excel sheets, clunky software and decided to solve it themselves.
USA Office: 1441 Norman Drive, Sunnyvale CA 94087, USA
© 2025 Wizikey. All rights reserved